Refund Policy
Last updated: February 4, 2026
✓30-Day Money-Back Guarantee
We're confident you'll love your new website. If you're not completely satisfied within 30 days of your purchase, we'll refund your one-time setup fee.
What's Eligible for Refund
✓ One-Time Setup Fee ($45.00)
Full refund available within 30 days of initial purchase. Includes custom website creation, domain setup, and initial configuration.
✗ Monthly Hosting Fee ($5.00/month)
Not eligible for refunds. The monthly hosting and maintenance fee covers ongoing server costs, security updates, and support. Upon cancellation, you simply stop paying—no charges for future months.
Refund Timeline
| Refund processing | Within 48 hours of approval |
| Credit card refunds | 5-10 business days |
| PayPal refunds | 3-5 business days |
| Bank transfer refunds | 7-14 business days |
After Refund Processing
Once your refund is processed:
- Your website will be deactivated
- Website content may remain in our backups for up to 30 days
- Domain registrations are handled separately—contact us for details
Refund Timeline
| Refund processing | Within 48 hours of approval |
| Credit card refunds | 5-10 business days |
| PayPal refunds | 3-5 business days |
| Bank transfer refunds | 7-14 business days |
What Happens After Refund
- Your website will be deactivated within 24 hours of refund approval
- Your domain registration (if we registered it) will remain active for the remainder of the year
- You can choose to transfer your domain to another provider
- All website content will be deleted from our servers after 30 days
Cancellation Process
To cancel your subscription at any time:
- Email us at smolsky.lev@gmail.com with "Cancellation Request" in the subject line
- Include your business name and email address
- We will confirm cancellation within 24 hours
- Your subscription will end at the end of the current billing period
Important Notes
- The 30-day guarantee starts from the date of your initial purchase
- We can only refund the original payment method
- Refunds are processed in USD; currency exchange differences are not refunded
- Promotional or discounted purchases follow the same refund policy
Exceptions
We want to be fair to all customers. The following situations may affect refund eligibility:
- Abuse of the refund policy (multiple refunds on the same business)
- Fraudulent payment activity
- Requests made more than 30 days after purchase
Have Questions?
We're here to help. If you have any questions about this policy or need assistance:
Email: smolsky.lev@gmail.com
Response Time: Usually within 24 hours
Hours: Monday-Friday, 9am-5pm PST